Frequently Asked Questions

Peptides are short chains of amino acids that serve as building blocks for proteins. In research settings, peptides are used to study various biological processes, cellular functions, and molecular interactions.

Our peptides are strictly for laboratory research purposes only and are not intended for human consumption or therapeutic use.

Yes, our peptides are legal to purchase for legitimate research purposes. However, it is the purchaser's responsibility to:

• Comply with all federal, state, and local regulations
• Use products only for laboratory research purposes
• Maintain proper documentation and licensing as required
• Not use products for human consumption or self-administration

By purchasing from Arkis Peptides, you confirm that you are qualified to conduct research and will use products in accordance with all applicable laws.

We take great care in shipping your research peptides:

• Temperature Control: Products shipped in cold chain packaging with ice packs
• Discreet Packaging: No external markings indicating contents
• Tracking: Full tracking information provided for all orders
• Processing Time: Orders typically ship within 1-2 business days
• Delivery Time: 2-5 business days for domestic orders

All shipments are insured and require signature upon delivery to ensure product integrity.

Proper storage is essential for maintaining peptide stability and integrity:

• Lyophilized (Powder Form): Store at -20°C to -80°C in a freezer
• Reconstituted Solutions: Store at 2°C to 8°C (refrigerated) and use within recommended timeframe
• Avoid: Repeated freeze-thaw cycles, direct light, and moisture exposure

Yes! We accommodate research institutions and laboratories with larger-scale needs:

• Bulk Orders: Volume discounts available for larger quantities
• Custom Synthesis: We can synthesize specific peptide sequences upon request
• Standing Orders: Regular delivery schedules for ongoing research projects
• Custom Purity Levels: Specialized purification available for unique requirements

Contact our team at [email protected] or call +1 (978) 590-1728 to discuss your specific research needs.

We stand behind the quality of our research peptides:

• Quality Issues: If a product does not meet stated purity specifications, we will replace it or provide a full refund
• Shipping Damage: Report any shipping damage within 48 hours of delivery with photos for replacement
• Temperature Excursions: If cold chain integrity was compromised during shipping, contact us immediately
• Non-Refundable: Opened products cannot be returned due to the nature of research materials

All quality claims must be reported within 30 days of receipt. Contact our support team to initiate a claim.

NO. Absolutely not.

Our products are strictly for laboratory research purposes only and are NOT:

• Approved for human consumption
• Intended for therapeutic or medical use
• Suitable for self-administration
• Approved by the FDA for clinical use
• Intended for diagnosing, treating, curing, or preventing any disease

By purchasing from Arkis Peptides, you acknowledge and agree that:

• You are a qualified researcher or representing a research institution
• Products will only be used in a controlled laboratory setting
• You assume all responsibility for proper handling and use
• Misuse of products may result in serious health risks and legal consequences

We accept multiple secure payment methods for your convenience:

• Credit Cards (Visa, Mastercard, American Express, Discover)
• Wire Transfer (for bulk orders)
• Purchase Orders (for established institutional accounts)
• Cryptocurrency (Bitcoin, Ethereum - contact for details)

All transactions are processed through secure, encrypted payment gateways. Institutional accounts may be eligible for net payment terms upon approval.

International shipping is available to select countries, subject to local regulations:

• Compliance: Customer is responsible for verifying import regulations in their country
• Customs: All required documentation and declarations will be provided
• Shipping Time: 5-10 business days for international orders
• Restricted Countries: We cannot ship to countries where peptides are prohibited

Contact us before placing an international order to confirm availability and shipping requirements for your location.